DECISION MAKER

1. Do you believe there is room for improvement on the current IT services provided at your company?

Yes
No

2. Are there IT services you wish your company would offer, or projects that don’t get completed as quickly as you would like?

Yes
No

3. Have IT service response timeframes ever lowered your productivity?

Yes
No

4. Do you view IT as a strategic advantage or simply a necessity?

Strategic Tool
Necessity Only